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Conveyancing Reception Coordinator for Real Estate Brokerage (Edmonton)
Century 21 Masters
compensation:
Competitive salary
employment type:
full-time
experience level:
mid level
job title:
Conveyancing & Reception Coordinator
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Location: Downtown Edmonton office (Century 21 Masters)
Hours: 40 hours/week (typically Monday–Friday)
Reporting to: Brokerage Operations Manager
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About Us
Century 21 Masters opened in Edmonton in 2004 and has grown to include over 180 REALTORS® across Edmonton, Calgary and surrounding communities. We are a people-first, high-calibre brokerage focused on delivering extraordinary client experiences and attracting top real estate professionals. As part of the Century 21® brand, we operate with entrepreneurial spirit, collaboration and continuous improvement at the core of our culture.
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Role Summary
The Conveyancing & Reception Coordinator will serve as the primary front-line contact within our downtown office, providing professional reception duties, data entry, and assisting the conveyancing process for our real estate transactions. This role is critical in maintaining smooth, efficient operations and upholding the high standard of service that Century 21 Masters is known for.
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Key Responsibilities
• Greet and welcome all clients, visitors and REALTORS® in a professional, friendly manner at the front desk.
• Answer and route incoming phone calls, respond to general inquiries, and take messages when required.
• Maintain the reception area — ensuring a clean, welcoming environment.
• Support the brokerage’s conveyancing and transaction-coordination team by:
• Entering and maintaining accurate transaction data in the broker/office system (e.g., listings, offers, status updates).
• Preparing standard conveyancing documentation and checklists (under direction from the conveyancing lead).
• Monitoring files for completeness and communicating missing items or deadlines to relevant parties.
• Liaising with legal/lawyer offices, title companies, clients and internal sales team as needed.
• File and archive electronic transaction records in accordance with brokerage and regulatory requirements.
• Coordinate courier or document-delivery tasks when needed.
• Assist with ad-hoc administrative tasks as requested by the brokerage leadership (e.g., scheduling meetings, assisting agent onboarding, scanning documents, ordering office supplies).
• Uphold confidentiality, professionalism and compliance with all relevant real-estate regulations and brokerage policies.
Required Qualifications & Skills
• Minimum 2 years’ experience in a professional reception / administrative role, preferably within real-estate, legal or professional services.
• Strong data-entry skills, high attention to detail, and experience working with transactional systems or databases.
• Excellent interpersonal and communication skills — comfortable interacting with clients, REALTORS®, legal professionals and internal staff.
• Proficient in Microsoft Office (Gmail, Word, Excel) and comfortable learning new software tools.
• Ability to prioritise multiple tasks and manage deadlines in a fast-paced environment.
• High degree of reliability, professionalism, and a service-orientation aligned with our firm’s culture.
• Understanding of real-estate conveyancing processes (an asset but not mandatory).
• Ability to maintain strict confidentiality and handle sensitive information.
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What Makes You a Good Fit for Century 21 Masters
• You thrive in a team-oriented, high-performing environment and want to contribute to a brokerage that values excellence.
• You take ownership of your work and aim to go above and beyond in supporting clients and colleagues.
• You align with our mission of delivering extraordinary experiences — not just facilitating transactions, but creating value and trust.
• You are adaptable: our brokerage is expanding across Alberta and we value flexibility and continuous improvement.
Employment Details
• 40 hours/week, Monday through Friday 8:30 - 5:00 pm
• Downtown Edmonton location (in-office required).
• Competitive salary (to be discussed).
• Opportunity for growth: as our brokerage continues to expand, we value internal advancement for those who excel.
How to Apply
Please send your resume and a cover letter (maximum one page) outlining why you’re interested in this role and how your experience aligns with our requirements. Address your application to Hiring Manager at Century 21 Masters. We thank all applicants for their interest — only those selected for an interview will be contacted.
- Principals only. Recruiters, please don't contact this job poster.